Process Expert - Bilingual

A.P. Moller - Maersk

Manila, Philippines
Hybrid
Export/import activities
Adhere to sops and iops
Respond to inquiries accurately
Maersk is a global leader in integrated logistics, pioneering innovation and transformation to set new standards for efficiency, sustainability, and excellence

Job Summary

  • Maersk is a global leader in integrated logistics, pioneering innovation and transformation to set new standards for efficiency, sustainability, and excellence.
  • This role involves carrying out export/import activities, adhering to standard operating procedures, and responding to inquiries accurately while improving standard procedures.
  • The company offers a career opportunity in a multinational company, with daily international interaction and support for career shaping through expertise and on-the-job learning.

Matching Summary

Maersk is a global leader in integrated logistics, pioneering innovation and transformation to set new standards for efficiency, sustainability, and excellence.

Skills & Requirements

Must-have

  • Export/import activities
  • Adhere to SOPs and IOPs
  • Respond to inquiries accurately
  • Process export/import documents
  • English and French communication
  • English and Spanish communication

Nice-to-have

  • Continuous learning environment
  • Global collaboration opportunities
  • Diverse and inclusive workplace
  • Suggest process improvements

Key Requirements

  • 1 year experience in Customer Service, BPO, or Shipping Industry
  • Willing to work mid-shift schedule
  • Willing to work mid-shift or graveyard schedule
  • Hybrid work set-up
  • Basic Excel knowledge
  • Salesforce case management knowledge
  • High analytical skills
  • Ownership and multi-tasking

Work Rights

Not specified

Tailored Resume

Cover Letter