Salesforce Systems Specialist

700

Hyderabad, India
3d onsite
Salesforce service cloud development experience
Apex, lwc, and visualforce programming skills
Field service lightning (fsl) implementation knowledge
The role involves designing and developing customer service solutions on the Salesforce platform to support end-to-end service operations

Job Summary

  • The role involves designing and developing customer service solutions on the Salesforce platform to support end-to-end service operations.
  • Candidates will implement intelligent case routing using Omni-Channel and integrate Service Cloud with Field Service Lightning objects.
  • Employees benefit from world-class infrastructure including an on-campus gym, creche services, and a hybrid work arrangement.

Matching Summary

The role involves designing and developing customer service solutions on the Salesforce platform to support end-to-end service operations.

Skills & Requirements

Must-have

  • Salesforce Service Cloud development experience
  • Apex, LWC, and Visualforce programming skills
  • Field Service Lightning (FSL) implementation knowledge
  • Omni-Channel routing configuration expertise
  • Flows, Validation Rules, and Approval Processes

Nice-to-have

  • CTI and multi-channel support familiarity
  • Git and Flosum deployment tool usage
  • Experience with Salesforce best practices
  • Strong problem-solving in complex environments

Key Requirements

  • 4 to 6 years of Salesforce development experience
  • Bachelor's degree in computer science or IT
  • Proficiency in Apex, SOQL, SOSL, and LWC

Work Rights

Not specified

Tailored Resume

Cover Letter