Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Supervise front desk and janitorial staff
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff
Job Summary
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
Key duties include hiring, training, and supervising staff while ensuring high-quality customer service and compliance with health and safety regulations.
Benefits include free membership for the employee and one family member, competitive pay, and access to Daily Pay options.
Matching Summary
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
Salary
Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) matching
Skills & Requirements
Must-have
2-3 years operations management experience
3-4 years customer service experience
Supervise front desk and janitorial staff
Monitor revenue goals and retail inventory
Ensure health and safety compliance
Nice-to-have
Prior fitness industry experience
Passionate about creating elevated member experience