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Columbus State Community College is seeking a Student Success Generalist to provide comprehensive support for students during their onboarding process. This role emphasizes high-quality customer service and effective communication to assist students in navigating assessment, placement, and enrollment.
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Job Summary
The Student Success Generalist provides welcoming, student-centered support that helps learners successfully navigate assessment, placement, onboarding, and enrollment.
This role combines high-quality customer service with holistic student coaching, ensuring that students begin their journey at Columbus State with clarity and confidence.
The Generalist also assists with other Student Success functions during peak periods to create a seamless experience across the student lifecycle.
Matching Summary
Match Score: 75
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Columbus State Community College is seeking a Student Success Generalist to provide comprehensive support for students during their onboarding process. This role emphasizes high-quality customer service and effective communication to assist students in navigating assessment, placement, and enrollment.
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Salary
$22.43/hour; Not specified; Not specified
Skills & Requirements
Must-have
Student-centered support
Assessment and placement guidance
Secure exam proctoring
Enrollment services integration
Holistic student coaching
Nice-to-have
Fosters respect and inclusion
Adapts to changing needs
Collaborates across divisions
Key Requirements
Associate's Degree
3 years of experience in higher education or customer service