Customer Service Office - Bookings Centre

Capital Radiology & Integral Diagnostics (IDX)

Berwick, Australia
Not specified; benefits: health + wellness benefit...
Full-time monday to friday availability
Experience with patient booking systems
Ability to use ris system visage
This role serves as the first point of contact, responsible for delivering exceptional patient care through efficient booking management across various practices

Job Summary

  • This role serves as the first point of contact, responsible for delivering exceptional patient care through efficient booking management across various practices.
  • Candidates will utilize the state-of-the-art Visage RIS system to schedule appointments, manage referrals, and ensure clinic efficiency while providing cost estimates and preparation instructions.
  • The company offers career pathways including exclusive access to MRI and Sonography traineeships, along with benefits like Fitness Passport access and discounted private health insurance.

Matching Summary

This role serves as the first point of contact, responsible for delivering exceptional patient care through efficient booking management across various practices.

Salary

Not specified; Benefits: Health and wellness benefits; Perks: Corporate discounts and salary sacrifice options

Skills & Requirements

Must-have

  • Full-time Monday to Friday availability
  • Experience with patient booking systems
  • Ability to use RIS system Visage
  • Strong communication and empathy skills
  • Accurate data entry and cash handling

Nice-to-have

  • Passion for healthcare industry
  • Willingness to learn medical terminology
  • Previous experience in Medical Imaging or GP
  • Ability to work autonomously and in teams
  • Problem-solving skills for appointment optimization

Key Requirements

  • Full-time employment status required
  • Prior medical receptionist experience preferred
  • Competency with multiple technology platforms

Work Rights

Not specified

Tailored Resume

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