Collections Officer

Probe Group, Inc.

Melbourne, Victoria, Australia
Hybrid
1 year in collections or customer service
Negotiation and conflict resolution skills
Audit-ready documentation maintenance
The role involves managing a workflow of accounts to achieve positive financial resolutions through professional negotiation

Job Summary

  • The role involves managing a workflow of accounts to achieve positive financial resolutions through professional negotiation.
  • Employees benefit from a hybrid work model with 3 days in the Melbourne CBD office and 2 days working from home.
  • The position offers career stability with a permanent full-time roster and access to holistic wellness support programs.

Matching Summary

The role involves managing a workflow of accounts to achieve positive financial resolutions through professional negotiation.

Skills & Requirements

Must-have

  • 1 year in Collections or Customer Service
  • Negotiation and conflict resolution skills
  • Audit-ready documentation maintenance

Nice-to-have

  • Empathy and rapport building
  • Premium brand customer experience
  • Diverse high-performance team culture

Key Requirements

  • Must reside in Melbourne, Australia
  • Hold full Australian working rights
  • Minimum 1 year collections or customer service experience

Work Rights

Full working rights required

Tailored Resume

Cover Letter