Assoc Prin Svc Mgmt

unistrasi.it

Itil based service support
Incident management processes
Major incident management
The role oversees and administers ITIL based service support

Job Summary

  • The role oversees and administers ITIL based service support.
  • It focuses on improving overall service quality through effective management of incidents and changes.
  • The position requires coordination with clients and internal resources to ensure compliance with service quality commitments.

Matching Summary

The role oversees and administers ITIL based service support.

Skills & Requirements

Must-have

  • ITIL based service support
  • incident management processes
  • major incident management
  • service quality improvements

Nice-to-have

  • strong written and spoken communication
  • team collaboration skills
  • process improvement mindset

Key Requirements

  • BA/BS degree
  • 6-8 years relevant experience
  • equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter