Homeowner Support Specialist (on-site)

Carnegie Mortgage Partners LLC

Coppell, TX, United States
**
Resolve at-risk mortgages
Communicate with borrowers and partners
Analyze financial statements
** Carnegie Mortgage Partners LLC is seeking a Homeowner Support Specialist in Coppell, TX, focused on assisting residential mortgage borrowers in navigating loss mitigation processes. The role involves communication with borrowers and stakeholders to resolve mortgage issues while ensuring compliance with guidelines. **

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Loss Mitigation Specialist role is split into two groups who are responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.
  • We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Matching Summary

Match Score: 75

** Carnegie Mortgage Partners LLC is seeking a Homeowner Support Specialist in Coppell, TX, focused on assisting residential mortgage borrowers in navigating loss mitigation processes. The role involves communication with borrowers and stakeholders to resolve mortgage issues while ensuring compliance with guidelines. **

Skills & Requirements

Must-have

  • Resolve at-risk mortgages
  • Communicate with borrowers and partners
  • Analyze financial statements
  • Proficient in Microsoft Word and Excel
  • Handle inbound and outbound calls

Nice-to-have

  • Encourage innovative solutions
  • Promote teamwork and cooperation
  • Collections, Foreclosure, Bankruptcy, REO experience

Key Requirements

  • 2-4 years' experience in mortgage loan processing, Loss Mitigation, Collections, or related mortgage servicing
  • High school diploma or equivalent, required
  • Ability to obtain and maintain ongoing Mortgage Loan Originator License

Work Rights

Not specified

Tailored Resume

Cover Letter