Process Operations Coordinator - Information Security Governance
Roche Holding AG
3-5 years process operations experience
Servicenow grc/irm platform knowledge
Workflow automation and triage management
This role serves as the operational backbone ensuring security processes like IRAAM, PETRA, and OIA are actively understood, automated, and data-driven
Job Summary
This role serves as the operational backbone ensuring security processes like IRAAM, PETRA, and OIA are actively understood, automated, and data-driven.
The position requires facilitating seamless workflow execution, managing incident tickets, and acting as the first point of contact for end-users on the ServiceNow platform.
Roche offers a culture that encourages personal expression and genuine connections while providing access to cutting-edge GenAI security agents and global healthcare impact.
Matching Summary
This role serves as the operational backbone ensuring security processes like IRAAM, PETRA, and OIA are actively understood, automated, and data-driven.
Skills & Requirements
Must-have
3-5 years process operations experience
ServiceNow GRC/IRM platform knowledge
Workflow automation and triage management
Stakeholder coordination in global environment
Data visualization with Google Apps Script
Nice-to-have
Experience in regulated pharmaceutical industry
GenAI and LLM application interest
Strong analytical problem-solving skills
Ability to thrive in ambiguity
Innovation mindset for productivity
Key Requirements
Bachelor's degree in Computer Science or related field
3-5 years hands-on experience in business process support