Refer A Friend For Customer Service Representative (dutch-speaking) – Global E-commerce

Concentrix

Lisbon, Portugal
Competitive base salary; + bonuses available; full...
On-site
Fluent dutch verbal and written communication
Fluent english verbal and written communication
Experience with call center voice and non-voice
Concentrix is seeking a Dutch-speaking Customer Service Representative to join their team in Lisbon, Portugal. The role involves supporting e-commerce clients through social media interactions and ensuring customer satisfaction while offering significant opportunities for career growth

Job Summary

  • This role involves investigating and resolving issues reported by buyers, sellers, and creators regarding order and logistics status.
  • Concentrix offers extensive training, cutting-edge technologies, and free leadership development programs with 80% of managers promoted from within.
  • The position is based on-site in Lisbon, Portugal, offering competitive salary, bonuses, and referral bonus opportunities.

Matching Summary

Match Score: 85

Concentrix is seeking a Dutch-speaking Customer Service Representative to join their team in Lisbon, Portugal. The role involves supporting e-commerce clients through social media interactions and ensuring customer satisfaction while offering significant opportunities for career growth.

Salary

Competitive base salary; Additional bonuses available; Full paid training provided

Skills & Requirements

Must-have

  • Fluent Dutch verbal and written communication
  • Fluent English verbal and written communication
  • Experience with call center voice and non-voice
  • Availability for 24/7 rotating shifts
  • Strong understanding of e-commerce operations

Nice-to-have

  • Familiarity with social media products usage
  • Basic understanding of digital advertising
  • Ability to work independently and as a team member
  • Commitment to continuous learning and development

Key Requirements

  • Minimum college degree or equivalent diploma
  • Legal authorization to work in Portugal
  • C1 level proficiency in Dutch language
  • B2 level proficiency in English language

Work Rights

Must have legal authorization to work in Portugal

Tailored Resume

Cover Letter