H&m Responsable De Département (assistant.e Gérant.e) - Montréal, Qc
H&M
Montréal, Canada
On-site
Customer experience management
Team development and performance management
Sales and profit target achievement
You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store
Job Summary
You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store.
Manage the team responsible for recruitment, training, development, and succession planning in line with H&M's best practices.
We offer dynamic, team-oriented work environments with endless growth and development opportunities.
Matching Summary
You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store.
Skills & Requirements
Must-have
customer experience management
team development and performance management
sales and profit target achievement
operational execution and compliance
loss prevention and safety standards
Nice-to-have
positive and creative personality
passion for customer service
ability to coach and mentor staff
Key Requirements
1-2 years of transferable work experience
Ability to lift up to 20 pounds
Ability to stand for long periods, bend, stretch, and perform repetitive movements