BrightHire is seeking an Implementations Manager to oversee the onboarding process for new customers in a fully remote capacity. The ideal candidate should have extensive experience in project management, particularly in the HR technology sector, and possess strong skills in integrating and troubleshooting recruiting systems
Job Summary
As an Implementations Manager at BrightHire, you will deliver a customer’s first experience after the sale, ensuring seamless launches for new customers across all segments.
You will be a product and technical expert, acting as the front-line for customer support during onboarding, as well as a critical bridge to our Product team.
Design and document onboarding procedures for each segment, creating reusable resources, such as videos, decks, guides, and FAQs, for future implementations and ensuring best practices are woven throughout the experience.
Matching Summary
Match Score: 85
BrightHire is seeking an Implementations Manager to oversee the onboarding process for new customers in a fully remote capacity. The ideal candidate should have extensive experience in project management, particularly in the HR technology sector, and possess strong skills in integrating and troubleshooting recruiting systems.