Head Of Global Retail Training & Development

Dyson

Not specified
10+ years retail operational and training experience
Global retail training strategy execution
Data-led approach to training effectiveness
Dyson is seeking a Head of Global Retail Training & Development to drive retail excellence and enhance customer engagement through strategic training initiatives. The role requires a seasoned professional with a strong background in retail operations and training, capable of fostering a service-oriented culture within a fast-paced environment

Job Summary

  • This role is pivotal in shaping the retail evolution by building a service-led culture and strengthening execution discipline.
  • The successful candidate will lead the global retail training strategy, translating vision into scalable learning for Experts, Stylists, and Store Leaders.
  • The position requires managing external supplier relationships for digital solutions while fostering a culture of best practice sharing across all markets.

Matching Summary

Match Score: 85

Dyson is seeking a Head of Global Retail Training & Development to drive retail excellence and enhance customer engagement through strategic training initiatives. The role requires a seasoned professional with a strong background in retail operations and training, capable of fostering a service-oriented culture within a fast-paced environment.

Skills & Requirements

Must-have

  • 10+ years retail operational and training experience
  • Global retail training strategy execution
  • Data-led approach to training effectiveness
  • Stakeholder management across multiple markets
  • New product launch toolkit leadership

Nice-to-have

  • Experience with AI-driven learning solutions
  • Fluency in diverse international environments
  • Ability to drive disruptive innovative ideas
  • Strong presentation skills for large groups
  • Expertise in digital learning authoring tools

Key Requirements

  • Minimum 10 years combined experience in retail operational and training roles
  • Proven track record in driving retail excellence in large scale organizations
  • Demonstrated ability to operate strategically and tactically in fast-paced environments

Work Rights

Not specified

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