Agent De Réservations & Télécommunications

Four Seasons Hotels Ltd

Geneva, Switzerland
Fluent french and english communication
Hotel reservation system proficiency
High-volume call center stress management
The role requires maintaining high standards of reservation procedures while managing a fast-paced, high-stress environment

Job Summary

  • The role requires maintaining high standards of reservation procedures while managing a fast-paced, high-stress environment.
  • Candidates must demonstrate integrity and professionalism when interacting with VIPs, corporate clients, and regular guests.
  • The position involves collaborating with Sales & Marketing to manage group bookings, closed dates, and specific dossier instructions.

Matching Summary

The role requires maintaining high standards of reservation procedures while managing a fast-paced, high-stress environment.

Skills & Requirements

Must-have

  • Fluent French and English communication
  • Hotel reservation system proficiency
  • High-volume call center stress management
  • VIP and corporate client handling
  • Strict adherence to booking procedures

Nice-to-have

  • Additional foreign language skills
  • Strong computer literacy
  • Professional telephone etiquette
  • Team collaboration mindset
  • Adaptability in high-pressure situations

Key Requirements

  • Swiss nationality or EU citizenship required
  • Valid Swiss residency authorization if not a citizen
  • Native-level fluency in French and English

Work Rights

Must have Swiss nationality, EU citizenship, or valid Swiss residency authorization

Tailored Resume

Cover Letter