Base: up to $22 ph; bonus/equity: bonus pyy opport...
On-site
Professional client service
Veterinary reception experience
Scheduling appointments
Lafayette Animal Hospital in Portsmouth, NH, is seeking a Customer Service Lead to supervise the reception team while providing exceptional client service in a veterinary setting. Ideal candidates should have significant experience in customer service and veterinary environments, demonstrating leadership, empathy, and strong communication skills
Job Summary
This leadership role blends exceptional client service with team supervision and operational support, serving as the first and last point of contact for clients while guiding the reception team.
Key responsibilities include managing client communication, maintaining accurate patient records, processing billing, and providing mentorship and performance feedback to new reception team members.
The company offers a competitive compensation and benefits package including pay up to $22 per hour, bonus pay, medical, dental, vision insurance, 401(k) with matching, and paid time off.
Matching Summary
Match Score: 85
Lafayette Animal Hospital in Portsmouth, NH, is seeking a Customer Service Lead to supervise the reception team while providing exceptional client service in a veterinary setting. Ideal candidates should have significant experience in customer service and veterinary environments, demonstrating leadership, empathy, and strong communication skills.
Salary
Base: up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance, Flexible scheduling options