Advanced troubleshooting of electromechanical hardware
Thermo Fisher Scientific is seeking a Technical Support Specialist to provide expert-level support for advanced laboratory automation and robotic platforms in a fully remote capacity. The role requires extensive technical expertise, independent work, and significant travel to customer sites across the U.S., primarily targeting candidates based in the Northeast
Job Summary
This role provides expert-level Tier 3 technical support for advanced laboratory automation and robotic platforms through structured troubleshooting and on-site investigations.
Candidates will act as a technical subject matter expert, collaborating cross-functionally with R&D, Product Engineering, and Field Service to resolve systemic issues.
The position offers a comprehensive Total Rewards package including medical plans, 401(k) retirement savings, and up to 120 hours of paid time off annually.
Matching Summary
Match Score: 85
Thermo Fisher Scientific is seeking a Technical Support Specialist to provide expert-level support for advanced laboratory automation and robotic platforms in a fully remote capacity. The role requires extensive technical expertise, independent work, and significant travel to customer sites across the U.S., primarily targeting candidates based in the Northeast.