Customer Service Representative | Campinas E Lapa/sp
Solenis
Campinas, SP, Brazil
Hybrid
1-3 years customer service experience
Fluency in english communication
Sap salesforce microsoft office proficiency
Solenis is seeking a Customer Service Representative for a hybrid position based in Campinas/SP, Brazil. The role involves supporting the customer lifecycle through various administrative functions, serving as a liaison between customers and internal teams
Job Summary
The Customer Service Representative supports the end-to-end customer lifecycle by providing service, contract administration, and billing support.
This role serves as a primary liaison between customers, sales representatives, and internal partners to ensure accurate contract setup and timely order processing.
Candidates must possess exceptional written and verbal communication skills along with fluency in English to handle inquiries across different time zones.
Matching Summary
Match Score: 85
Solenis is seeking a Customer Service Representative for a hybrid position based in Campinas/SP, Brazil. The role involves supporting the customer lifecycle through various administrative functions, serving as a liaison between customers and internal teams.
Skills & Requirements
Must-have
1-3 years customer service experience
Fluency in English communication
SAP Salesforce Microsoft Office proficiency
Ability to work hybrid schedule
High speed internet for remote work
Nice-to-have
Experience with contract administration
Accounting background preferred
Strong problem-solving skills
Fast-paced environment adaptability
Desire to challenge processes
Key Requirements
High School Diploma or GED required
Associate's degree or equivalent experience preferred
Bachelor's degree preferred for advanced roles
1-3 years of customer service or operations experience