The role is responsible for ensuring customer satisfaction through quality service and precise on-site communication regarding callout ETAs and job completion
Job Summary
The role is responsible for ensuring customer satisfaction through quality service and precise on-site communication regarding callout ETAs and job completion.
Employees must maintain excellent relationships with site contacts while strictly adhering to equipment safety, performance standards, and site environment protocols.
KONE fosters an innovative culture that values individual contributions, employee engagement, and sustainability in daily operations.
Matching Summary
The role is responsible for ensuring customer satisfaction through quality service and precise on-site communication regarding callout ETAs and job completion.
Skills & Requirements
Must-have
lift and associated technology knowledge
safe working practices adherence
customer relationship management skills
equipment safety and performance accountability
site risk identification and communication
Nice-to-have
ambassador attitude towards customers
sales lead generation capability
team training and coaching ability
proactive on-site communication style
continuous improvement mindset
Key Requirements
Familiarity with lift and associated technology
Ability to attend proposed training sessions
Compliance with maintenance and safety instructions