Customer Service/call Center Representative - Resolution

Amynta Work Comp Solutions

1-year minimum customer service experience
High school graduate or equivalent education
Proficient computer and data entry skills
The role involves providing exceptional customer service to internal and external customers including retailers and business partners

Job Summary

  • The role involves providing exceptional customer service to internal and external customers including retailers and business partners.
  • Responsibilities include reviewing protection plans, determining claim status, and negotiating settlement options within cost guidelines.
  • Candidates must demonstrate mastery of the English language and proficiency with Microsoft Office applications and specific software like Applix.

Matching Summary

The role involves providing exceptional customer service to internal and external customers including retailers and business partners.

Skills & Requirements

Must-have

  • 1-year minimum customer service experience
  • High school graduate or equivalent education
  • Proficient computer and data entry skills

Nice-to-have

  • Post-secondary education preferred
  • Ability to diffuse escalated situations
  • Strong negotiation and decision-making skills

Key Requirements

  • High school diploma required
  • 1-year call center experience preferred
  • Mastery of written and verbal English

Work Rights

Not specified

Tailored Resume

Cover Letter