Client Advisor - Etobicoke (bilingual: English And Russian/ukrainian/spanish/vietnamese/mandarin/cantonese)

Royal Bank of Canada

Toronto, Canada
Base: not specified; bonus/equity: bonuses include...
Bilingual in english and russian/ukrainian/spanish/vietnamese/mandarin/cantonese
Exceptional client experience hosting
Digital literacy across multiple devices
At RBC, we fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter

Job Summary

  • At RBC, we fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter.
  • Client Advisors proactively welcome and engage clients, meet their everyday banking needs, resolve client concerns at first point of contact and uncover opportunities to provide additional client centric advice and solutions.
  • We offer a comprehensive Total Rewards Program including bonuses and flexible benefits, a world-class training program, excellent career development, and a dynamic, collaborative, progressive, and high-performing team environment.

Matching Summary

At RBC, we fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter.

Salary

Base: Not specified; Bonus/Equity: Bonuses included; Benefits: Flexible benefits and competitive compensation

Skills & Requirements

Must-have

  • Bilingual in English and Russian/Ukrainian/Spanish/Vietnamese/Mandarin/Cantonese
  • Exceptional client experience hosting
  • Digital literacy across multiple devices
  • Flexible work hours including evenings and weekends
  • Client needs discovery and resolution
  • Use of RBC digital platforms and systems

Nice-to-have

  • Previous retail or customer service experience
  • Experience in financial or service industry
  • Curiosity and emotional intelligence
  • Empathetic communication skills
  • Self-motivated eagerness to learn
  • Team collaboration and coaching culture

Key Requirements

  • Fluent bilingual language skills as specified
  • Personal flexibility to work extended retail branch hours
  • Self-motivated with eagerness to learn
  • Experience in retail or customer service preferred
  • Experience in financial or service industry preferred

Work Rights

Not specified

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