Senior Technical Support Specialist

State of Maine

Augusta, ME, US
Base: $71,616.48 - $100,535.76 annually; bonus: in...
Outside plant construction techniques
Fiber networking and routing knowledge
Electrical system design and maintenance
This position is responsible for managing the construction and maintenance of the State of Maine's plant infrastructure while designing detailed engineering plans

Job Summary

  • This position is responsible for managing the construction and maintenance of the State of Maine's plant infrastructure while designing detailed engineering plans.
  • The role requires an in-depth understanding of outside plant construction techniques, fiber networking, routing, network management, and electrical systems.
  • Employees receive a comprehensive benefits package including health insurance coverage where the state pays 85%-100% of premiums and 42 days of paid parental leave.

Matching Summary

This position is responsible for managing the construction and maintenance of the State of Maine's plant infrastructure while designing detailed engineering plans.

Salary

Base: $71,616.48 - $100,535.76 annually; Bonus: Includes 15% recruitment/retention stipend and eligible for 5% training bonus; Benefits: Comprehensive health, dental, retirement, and wellness programs included

Skills & Requirements

Must-have

  • Outside plant construction techniques
  • Fiber networking and routing knowledge
  • Electrical system design and maintenance
  • Blueprint and schematic diagram reading
  • CAD and Blue Beam software proficiency
  • Project management and coordination skills

Nice-to-have

  • C.A.R.E. values alignment
  • Emotional intelligence and empathy
  • Proactive customer communication
  • Experience with enterprise environments
  • RFP development and evaluation skills

Key Requirements

  • Minimum 8 years of related education or experience
  • BISCI training or certification preferred
  • Low and high voltage certifications preferred
  • Project management experience required
  • US work authorization required (no visa sponsorship)

Work Rights

Not specified

Tailored Resume

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