Customer Care - French Expert

23

Not specified
French language proficiency
Written communication skills
Chat support experience
The job posting for a Customer Care - French Expert at ING involves providing accurate information and resolving queries for clients primarily through written communication. The role emphasizes adherence to compliance processes and aims to enhance customer satisfaction and service performance metrics

Matching Summary

Match Score: 85

The job posting for a Customer Care - French Expert at ING involves providing accurate information and resolving queries for clients primarily through written communication. The role emphasizes adherence to compliance processes and aims to enhance customer satisfaction and service performance metrics.

Skills & Requirements

Must-have

  • French language proficiency
  • Written communication skills
  • Chat support experience
  • Risk and compliance adherence
  • Client complaint resolution

Nice-to-have

  • Initiative to improve metrics
  • Collaboration with experts
  • Adaptability to ambiguous requests

Key Requirements

  • Fluency in French required
  • Experience with banking compliance
  • Ability to work in a regulated environment

Work Rights

Not specified

Tailored Resume

Cover Letter