Base: $25.30 - $37.95 ph; bonus/equity: not specif...
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Bachelor's degree in human relations discipline
3+ years hospital patient relations experience
Exceptional interpersonal and problem solving skills
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The Patient Advocate II position at Advocate Health in Wake Forest, North Carolina, seeks a dedicated individual with experience in hospital patient relations to enhance patient satisfaction and resolve concerns. The role requires strong interpersonal skills, a bachelor's degree in a relevant field, and offers a comprehensive benefits package.
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Job Summary
The role involves identifying concerns, resolving patient and family problems, and documenting issues to improve the quality of care.
Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.
Candidates must maintain patient confidentiality while projecting a positive image of the Medical Center through prompt and courteous interactions.
Matching Summary
Match Score: 75
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The Patient Advocate II position at Advocate Health in Wake Forest, North Carolina, seeks a dedicated individual with experience in hospital patient relations to enhance patient satisfaction and resolve concerns. The role requires strong interpersonal skills, a bachelor's degree in a relevant field, and offers a comprehensive benefits package.
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Salary
Base: $25.30 - $37.95 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/welfare, and retirement match
Skills & Requirements
Must-have
Bachelor's degree in human relations discipline
3+ years hospital patient relations experience
Exceptional interpersonal and problem solving skills
Ability to handle high stress levels calmly
Knowledge of medical terminology preferred
Nice-to-have
Experience with diverse patient populations
Participation in professional development conferences
Gentle assertiveness in conflict situations
Team player with cohesive work environment focus
Key Requirements
Bachelor's Degree in sociology, psychology, or communications
3+ years of experience in hospital patient relations
Knowledge of medical terminology and service lines