The role focuses on identifying customer needs through the bank’s retail sales process to provide proactive sales solutions and referrals for complex needs
Job Summary
The role focuses on identifying customer needs through the bank’s retail sales process to provide proactive sales solutions and referrals for complex needs.
This position plays a key role in relationship management, sales process, and risk management while promoting an environment that supports belonging and reflects the M&T Bank brand.
The pay range for this position is $20.55 - $34.25 hourly, with compensation informed by the candidate’s knowledge, skills, and experience.
Matching Summary
The role focuses on identifying customer needs through the bank’s retail sales process to provide proactive sales solutions and referrals for complex needs.
Salary
Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
branch and relationship-based retail banking
customer outreach and sales interactions
risk management and compliance adherence
customer servicing and appointment management
proactive client communication
Nice-to-have
demonstrated leadership capabilities
financial services product knowledge
bilingual skills based on branch needs
notary public license
strong verbal communication and interpersonal skills
Key Requirements
High school diploma or equivalent (GED)
Minimum 2 years retail sales or customer service experience
Registration requirements under the Federal SAFE Act
Ability to stand for long periods and lift 5 to 30 lbs