Patient Support Specialist, Car-t

Johnson & Johnson

Horsham, Pennsylvania, United States
Patient support solutions
Call center operations
Case management system
Our Patient Support Solutions team supports eligible cancer patients and their caregivers through their CAR-T journey, providing an exceptional service experience

Job Summary

  • Our Patient Support Solutions team supports eligible cancer patients and their caregivers through their CAR-T journey, providing an exceptional service experience.
  • The Patient Support Specialist will play a critical role in managing day-to-day operations, assisting with patient eligibility, enrollment, travel logistics, and reimbursement.
  • This role requires excellent communication and critical thinking skills, with the opportunity to directly assist patients and caregivers in close partnership with internal and external suppliers.

Matching Summary

Our Patient Support Solutions team supports eligible cancer patients and their caregivers through their CAR-T journey, providing an exceptional service experience.

Skills & Requirements

Must-have

  • patient support solutions
  • call center operations
  • case management system
  • travel and logistics
  • reimbursement support

Nice-to-have

  • empathy and compassion
  • dynamic environment
  • proactive response
  • operational enhancements

Key Requirements

  • Associate degree or equivalent
  • 3 years of relevant experience
  • Pharmaceutical/medical call center experience preferred
  • Ability to learn new IT platforms (Salesforce)
  • Bilingual capabilities preferred

Work Rights

Not specified

Tailored Resume

Cover Letter