Customer Renewal Manager

Impact

New York, United States
Base: $80,000-$100,000; bonus/equity: 25% variable...
On-site
Saas renewals experience
Customer success background
Sales negotiation skills
The role involves commercial ownership over a portfolio of 200+ accounts to drive renewal growth and incremental revenue

Job Summary

  • The role involves commercial ownership over a portfolio of 200+ accounts to drive renewal growth and incremental revenue.
  • Candidates will negotiate value-driven renewals and manage contract changes while collaborating with internal teams to ensure successful outcomes.
  • The company offers a comprehensive benefits package including medical insurance, flexible working policies, and Restricted Stock Units.

Matching Summary

The role involves commercial ownership over a portfolio of 200+ accounts to drive renewal growth and incremental revenue.

Salary

Base: $80,000-$100,000; Bonus/Equity: 25% Variable Commission Plan plus RSU grant eligibility; Benefits: Medical, Dental, Vision, PTO, Gym reimbursement

Skills & Requirements

Must-have

  • SaaS renewals experience
  • Customer success background
  • Sales negotiation skills
  • Revenue pipeline forecasting
  • Contract change management

Nice-to-have

  • Creative problem-solving abilities
  • Cross-team collaboration mindset
  • High level of organization
  • Conflict resolution expertise
  • Passion for customer experience

Key Requirements

  • SaaS renewals or sales experience
  • Strong communication and presentation skills
  • Experience handling objections at various organizational levels

Work Rights

Not specified

Tailored Resume

Cover Letter