Lead Tech Field Engineer

Unisys

Fully remote
Level 2 and level 3 technical support
Install repair maintain desktop computers
Physical support for infrastructure equipment
Unisys is seeking a Lead Tech Field Engineer to provide Level 2 and Level 3 IT support for end-user productivity and service desk equipment, primarily in a fully remote capacity. Candidates must hold NV1 Security Clearance and possess strong communication, problem-solving, and customer service skills

Job Summary

  • The role involves installing, diagnosing, maintaining, and servicing computer-related products including desktops, laptops, and peripherals at client locations.
  • Candidates must provide remote and on-site Level 2 and Level 3 support for incidents that cannot be resolved by the Service Desk.
  • Success in this position requires managing physical support for client-supplied headsets, smartphones, tablets, and other infrastructure equipment.

Matching Summary

Match Score: 85

Unisys is seeking a Lead Tech Field Engineer to provide Level 2 and Level 3 IT support for end-user productivity and service desk equipment, primarily in a fully remote capacity. Candidates must hold NV1 Security Clearance and possess strong communication, problem-solving, and customer service skills.

Skills & Requirements

Must-have

  • Level 2 and Level 3 technical support
  • Install repair maintain desktop computers
  • Physical support for infrastructure equipment

Nice-to-have

  • Strong problem-solving abilities
  • Analytical mindset for troubleshooting
  • Motivated and enthusiastic attitude

Key Requirements

  • NV1 Security Clearance is mandatory
  • Experience delivering IT support services with KPIs

Work Rights

Must have NV1 Security Clearance

Tailored Resume

Cover Letter