Fraud Support Associate - Nights

Worldpay (FIS)

Birmingham, GBR
Identify and minimise fraud losses
Monitor and investigate fraudulent transactions
Follow client defined processes
You will be joining an existing team of Fraud Support Associates based within our Birmingham Office

Job Summary

  • You will be joining an existing team of Fraud Support Associates based within our Birmingham Office.
  • The purpose of your role will initially be to identify and minimise fraud losses for our clients issuing debit, prepaid and credit cards.
  • Working hours Monday to Sunday between 8pm – 8am; inclusive of some weekend working.

Matching Summary

You will be joining an existing team of Fraud Support Associates based within our Birmingham Office.

Skills & Requirements

Must-have

  • Identify and minimise fraud losses
  • Monitor and investigate fraudulent transactions
  • Follow client defined processes
  • Review application fraud and AML alerts
  • Monitor alerts across multiple systems

Nice-to-have

  • Curious, motivated, forward-thinking
  • Enthusiasm to develop and enhance
  • Ability to maintain focus and drive
  • Fast-paced, friendly, diverse team

Key Requirements

  • Experience in Financial Crime team
  • Customer services unit experience
  • Excellent interpersonal skills
  • Entry level applicants considered

Work Rights

Not specified

Tailored Resume

Cover Letter