Client Care Representative | Clinical Administration | Pt - Goondiwindi

Sonova Group

Goondiwindi, Australia
Base salary + monthly performance bonuses; not spe...
On-site
Face to face customer service
Administrative support
Managing clinic operations
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role

Job Summary

  • You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.
  • Welcoming our clients and managing their experience for optimal outcomes, Scheduling and confirming appointments for our clients, Providing administrative support to our Clinicians (Audiologists/Audiometrists).
  • Competitive remuneration package including base salary plus monthly performance bonuses, Salary packaging options, Uniform Allowance, Paid Parental Leave, Paid Birthday Leave.

Matching Summary

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.

Salary

Base salary plus monthly performance bonuses; Not specified; Uniform Allowance, Paid Parental Leave, Paid Birthday Leave, Employee discounts

Skills & Requirements

Must-have

  • face to face customer service
  • administrative support
  • managing clinic operations
  • client facing role
  • active listening skills

Nice-to-have

  • passion for delivering client experience
  • interest in hearing aid technology
  • people-centered culture
  • resilience and self-motivation

Key Requirements

  • Prior experience in customer service/administration
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter