Up to $60,000 based on education + experience; not...
Hybrid
Customer service and communication skills
Microsoft 365 suite proficiency
Pension administration system software
This role serves as the primary point of contact for delivering essential retirement and benefit information to clients
Job Summary
This role serves as the primary point of contact for delivering essential retirement and benefit information to clients.
The position requires utilizing pension administration systems to perform account maintenance, verify records, and assist members with online tools.
Employees will work on-site in Oklahoma City under close supervision while building foundational knowledge of retirement planning and administrative processes.
Matching Summary
This role serves as the primary point of contact for delivering essential retirement and benefit information to clients.
Salary
Up to $60,000 based on education and experience; Not specified; Not specified
Skills & Requirements
Must-have
Customer service and communication skills
Microsoft 365 suite proficiency
Pension administration system software
Arithmetic reasoning and calculations
Policy and procedure application
Nice-to-have
Call center environment experience
Spanish language fluency
Knowledge of state retirement laws
Data analysis and trend identification
Self-motivated and detail-oriented
Key Requirements
Associate's degree OR two years of relevant experience
Valid driver's license may be required
Ability to apply policies based on laws and regulations