Part Time - Transportation Services - Customer Service Representative

Bordenstein Lab

University Park, PA, US
Hybrid
Knowledge of university policies and procedures
Ability to troubleshoot customer issues
Experience with point-of-sale systems
Customer Service Representatives provide internal and external support for university functions including housing, dining, and transportation

Job Summary

  • Customer Service Representatives provide internal and external support for university functions including housing, dining, and transportation.
  • The role involves troubleshooting issues, processing orders, and managing financial transactions using university protocols.
  • This is a part-time position working four hours per day between 10:30 a.m. and 3:00 p.m., Monday through Friday.

Matching Summary

Customer Service Representatives provide internal and external support for university functions including housing, dining, and transportation.

Skills & Requirements

Must-have

  • Knowledge of university policies and procedures
  • Ability to troubleshoot customer issues
  • Experience with point-of-sale systems

Nice-to-have

  • Strong communication skills
  • Team supervision experience
  • E-commerce sales background

Key Requirements

  • Successful completion of background check(s)
  • Current Penn State employee or student status preferred for internal application
  • External applicants must complete online application process

Work Rights

Not specified

Tailored Resume

Cover Letter