It Support Associate

Amazon

Bangalore, India
On-site
Effective communication skills
Adherence to standard operating procedures
Basic it troubleshooting end user devices
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online

Job Summary

  • At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online.
  • IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India.
  • This position requires a flexible work schedule involving rotational shifts, providing real-time customer experience by working in a 24*7 operating environment.

Matching Summary

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online.

Skills & Requirements

Must-have

  • Effective communication skills
  • Adherence to standard operating procedures
  • Basic IT troubleshooting end user devices
  • Troubleshooting Windows and Linux
  • Flexible work schedule rotational shifts
  • Adherence to OTS Service Desk Goals

Nice-to-have

  • Customer-centric approach
  • Innovation and creativity
  • Problem-solving ingenuity
  • Teamwork and collaboration

Key Requirements

  • Basic knowledge on IT troubleshooting
  • Basic understanding of operating systems
  • Flexible work schedule

Work Rights

Not specified

Tailored Resume

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