Retail Customer Service Officer

AusPost

Ulverstone, Tasmania, Australia
Base: $35.01ph (training) increasing to $37.42ph +...
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Ability to work multiple locations
Availability for morning and afternoon shifts
Experience in customer service and cash handling
** Australia Post is seeking a Retail Customer Service Officer to join their team in Tasmania, responsible for delivering exceptional customer service across multiple post office locations. The role involves managing transactions, assisting with identity services, and promoting products, with a strong emphasis on teamwork and community engagement. **

Job Summary

  • This role involves performing customer sales, managing high-value transactions, and conducting identity services like passport interviews.
  • Relief team members will be rostered across Ulverstone, Devonport, Burnie, and Wynyard Post Offices with flexible shift availability.
  • The position offers supportive training during the first 8 weeks followed by casual 'on call' opportunities covering annual and sick leave.

Matching Summary

Match Score: 75

** Australia Post is seeking a Retail Customer Service Officer to join their team in Tasmania, responsible for delivering exceptional customer service across multiple post office locations. The role involves managing transactions, assisting with identity services, and promoting products, with a strong emphasis on teamwork and community engagement. **

Salary

Base: $35.01/hour (training) increasing to $37.42/hour + 12% Superannuation; Bonus/Equity: Not specified; Benefits: Post Perks, ongoing training, career development

Skills & Requirements

Must-have

  • Ability to work multiple locations
  • Availability for morning and afternoon shifts
  • Experience in customer service and cash handling
  • Physical ability to lift up to 16kgs regularly
  • Standing for full shift duration

Nice-to-have

  • Friendly and enthusiastic team player
  • Passion for community connection
  • Willingness to undergo extensive training

Key Requirements

  • Must be fit to lift 16kgs of mail
  • Must stand for entire shift duration
  • Required availability Monday to Friday 8:45 am to 5:06 pm

Work Rights

Not specified

Tailored Resume

Cover Letter