Soft Service Manager

JLL

Cork, Ireland
On-site
5+ years facility management experience
Bachelor's degree in facilities or property management
Supplier performance and vendor management
JLL is seeking a Soft Services Manager in Cork, Ireland, responsible for overseeing supplier performance and quality standards in various soft services like cleaning, landscaping, and waste management. The ideal candidate should have a strong background in facilities or property management, extensive experience in the field, and excellent communication skills

Job Summary

  • The Soft Services Manager is responsible for elevating overall site service performance by managing suppliers and quality standards for cleaning, landscaping, and waste services.
  • This role involves direct supervision of Quality Assurance teams, conducting planned inspections, and resolving customer complaints to ensure high-quality service delivery.
  • JLL offers an entrepreneurial, inclusive culture where employees can thrive, grow meaningful careers, and access a comprehensive Total Rewards program.

Matching Summary

Match Score: 85

JLL is seeking a Soft Services Manager in Cork, Ireland, responsible for overseeing supplier performance and quality standards in various soft services like cleaning, landscaping, and waste management. The ideal candidate should have a strong background in facilities or property management, extensive experience in the field, and excellent communication skills.

Skills & Requirements

Must-have

  • 5+ years facility management experience
  • Bachelor's degree in Facilities or Property Management
  • Supplier performance and vendor management
  • Quality assurance inspection procedures
  • Client relationship management skills

Nice-to-have

  • Experience with CMMS and BMS systems
  • Strong verbal and written communication
  • Data-driven problem solving abilities
  • Entrepreneurial and inclusive culture fit
  • Advanced Microsoft Office proficiency

Key Requirements

  • Bachelor's degree required
  • 5+ years facility/maintenance management experience
  • Extensive building systems knowledge preferred

Work Rights

Not specified

Tailored Resume

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