*contract Job*- Customer Service Officer (call Centre) - Non-sales (19k)即時返工優先考慮 At Executive / Personal Assistant / Customer Service

Me2Works

HK Island, Hong Kong
19k;not specified;not specified ph
On-site
Account maintenance
Product enquiries
Service requests
Me2Works is seeking a Customer Service Officer for a contract role in their call center, focusing on servicing customer inquiries related to banking and insurance products. Candidates should have at least one year of relevant experience, strong communication skills, and a customer-oriented mindset

Job Summary

  • Perform account maintenance and handle requests from customers on product enquiries/service.
  • Conduct outbound calls to customers for case follow-up and provide CS Centre operation support.
  • The role is within the Banking/Insurance Industry and offers a contract subject to extension.

Matching Summary

Match Score: 85

Me2Works is seeking a Customer Service Officer for a contract role in their call center, focusing on servicing customer inquiries related to banking and insurance products. Candidates should have at least one year of relevant experience, strong communication skills, and a customer-oriented mindset.

Salary

19k;Not specified;Not specified

Skills & Requirements

Must-have

  • account maintenance
  • product enquiries
  • service requests
  • call centre operation support
  • documents verification
  • cash/premium payment handling

Nice-to-have

  • good communication skill
  • telephone manner
  • detail-minded
  • customer oriented
  • service oriented

Key Requirements

  • Minimum 1 years of call centre / CS experience
  • Diploma or above
  • Proficiency in spoken English, Chinese and Putonghua

Work Rights

Not specified

Tailored Resume

Cover Letter