Loaner Desk Agent

BMW/Mini of Sterling

Sterling, VA, United States
Not specified; industry leading compensation + ben...
Not specified (assumed onsite based on dealership context).
Customer-focused and energetic attitude
Strong verbal and written communication skills
Excellent computer and crm proficiency
BMW/Mini of Sterling is seeking a Loaner Desk Agent to efficiently manage the check-in and check-out process of loaner vehicles. The ideal candidate should possess strong customer service skills and a detail-oriented mindset, with opportunities for career advancement within a leading automotive retailer

Job Summary

  • The role involves assuring proper and thorough check-in and check-out of loaner vehicles while assessing them for mileage, damage, fuel levels, and cleanliness.
  • Candidates must be personable, motivated, and possess excellent communication skills to maintain a consistent flow in the service drive.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k), and opportunities for career advancement within the Lithia & Driveway family.

Matching Summary

Match Score: 85

BMW/Mini of Sterling is seeking a Loaner Desk Agent to efficiently manage the check-in and check-out process of loaner vehicles. The ideal candidate should possess strong customer service skills and a detail-oriented mindset, with opportunities for career advancement within a leading automotive retailer.

Salary

Not specified; Industry leading compensation and benefits package offered

Skills & Requirements

Must-have

  • Customer-focused and energetic attitude
  • Strong verbal and written communication skills
  • Excellent computer and CRM proficiency

Nice-to-have

  • Automotive customer service experience preferred
  • Ability to convert internet leads to appointments
  • Team player with outstanding follow-up skills

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter