L2 It Support Engineer (applications Support / Software Testing) (ref 25090)
JOBLINE RESOURCES PTE. LTD.
Islandwide
Sgd 3,000 - 4,000 / monthly pm
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Level 2 application support
Incident tracking software usage
Test case creation for bug fixes
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JOBLINE RESOURCES PTE. LTD. is seeking an L2 IT Support Engineer to provide application support and software testing. The ideal candidate should possess at least one year of experience in technical support or software testing, along with strong troubleshooting skills.
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Job Summary
Handle incoming support cases and track using incident tracking software.
Provide level 2 application support to service desk using email and phone.
Create test cases for bug fixes and liaise with developers and end users during testing.
Matching Summary
Match Score: 75
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JOBLINE RESOURCES PTE. LTD. is seeking an L2 IT Support Engineer to provide application support and software testing. The ideal candidate should possess at least one year of experience in technical support or software testing, along with strong troubleshooting skills.
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Salary
SGD 3,000 - 4,000 / Monthly
Skills & Requirements
Must-have
level 2 application support
incident tracking software usage
test case creation for bug fixes
Microsoft Office and Excel skills
proactive support ticket follow-up
Nice-to-have
self-driven and willingness to learn
passion for troubleshooting
liaise with developers and end users
Key Requirements
Diploma or Degree in IT related course
At least 1 year experience in software testing or application support