As the Member Retention Consultant, you will be the first point of contact for RT Health members in the contact centre, promoting RT Health products and services, saving existing members who have indicated they wish to cancel and win back members who have left the fund
Job Summary
As the Member Retention Consultant, you will be the first point of contact for RT Health members in the contact centre, promoting RT Health products and services, saving existing members who have indicated they wish to cancel and win back members who have left the fund.
This is a permanent, full time role working Monday to Friday, with hybrid working available, offering flexible working arrangements and a 50% subsidy on HCF hospital and/or extras cover.
RT Health, Australia's oldest health insurer, is a proud division of HCF, committed to making healthcare affordable, understandable, high quality and member-focused, fostering a collaborative and inclusive work environment.
Matching Summary
As the Member Retention Consultant, you will be the first point of contact for RT Health members in the contact centre, promoting RT Health products and services, saving existing members who have indicated they wish to cancel and win back members who have left the fund.