Manager, Operations Process Owner

Retirement World

Toronto, Canada
Base: not specified; bonus/equity: bonuses + commi...
Rbc trade product knowledge
Project management and oversight
Stakeholder management skills
This role leads large scale transformational projects ensuring project requirements are translated into operational processes and drives continuous improvement initiatives

Job Summary

  • This role leads large scale transformational projects ensuring project requirements are translated into operational processes and drives continuous improvement initiatives.
  • The company offers a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Employees work in a dynamic, collaborative, progressive, and high-performing team with world-class financial services training and opportunities to make a lasting impact.

Matching Summary

This role leads large scale transformational projects ensuring project requirements are translated into operational processes and drives continuous improvement initiatives.

Salary

Base: Not specified; Bonus/Equity: Bonuses and commissions mentioned; Benefits: Flexible benefits and stock where applicable

Skills & Requirements

Must-have

  • RBC Trade product knowledge
  • Project management and oversight
  • Stakeholder management skills
  • Process documentation and optimization
  • UAT and PIV testing management
  • PowerPoint and Excel proficiency
  • Change management experience

Nice-to-have

  • Lean Six Sigma or process re-engineering
  • Interest in AI for process optimization
  • Strategic planning and decision making
  • Confidence in decision making
  • Sense of urgency handling multiple demands

Key Requirements

  • 3-5 years experience in Letter of Credit, Guarantee and Standby process
  • Experience influencing decisions in complex environments
  • Excellent communication skills including executive influence

Work Rights

Not specified

Tailored Resume

Cover Letter