Customer Service Representative

Diversey Inc

Makati, Philippines
Order management
Complaint management
Customer relationship management
The primary responsibility of the Customer Service Representative is to work as an integral member of the customer services team, to provide excellence in customer care and to move the business to a position of global strength through continuous improvement

Job Summary

  • The primary responsibility of the Customer Service Representative is to work as an integral member of the customer services team, to provide excellence in customer care and to move the business to a position of global strength through continuous improvement.
  • Diversey fosters a culture focused on diversity, inclusion, well-being, flexibility, and orderliness, prioritizing employee satisfaction and engagement.
  • The company offers attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development.

Matching Summary

The primary responsibility of the Customer Service Representative is to work as an integral member of the customer services team, to provide excellence in customer care and to move the business to a position of global strength through continuous improvement.

Skills & Requirements

Must-have

  • Order Management
  • Complaint Management
  • Customer Relationship Management
  • SAP ERP system knowledge
  • Strong written and verbal communication skills
  • Intermediate to advanced computer skills

Nice-to-have

  • Diversity and inclusion culture
  • Employee well-being focus
  • Good social environment
  • Safe working environment
  • Continuous improvement mindset

Key Requirements

  • 2+ years prior Customer Service Experience or university degree
  • Fluency in English is required
  • CONTRACTUAL position

Work Rights

Not specified

Tailored Resume

Cover Letter