Case Manager In Training

008

Melbourne, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers.
  • Candidates must have previous experience in customer service, medical reception, or call centre environments within high-pressure settings.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work per week after training completion.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing empathetic service to injured workers.

Salary

Not specified; Salary reviews mentioned as part of entitlements

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • High attention to detail with strong organizational skills

Key Requirements

  • Previous experience in fast-paced customer service or medical reception
  • Strong PC skills with ability to quickly learn new systems
  • Excellent communication skills to engage diverse stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter