Service Advisor

Rock Honda

Fontana, CA, United States
$16.50 - ; draw against commission + performance i...
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Customer communication and liaison
Estimate development and costing
Repair order preparation and entry
** Rock Honda is seeking an experienced Service Advisor to join their dealership in Fontana, CA. The role focuses on customer service and communication between clients and technicians, with a preference for candidates with Honda experience. **

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

** Rock Honda is seeking an experienced Service Advisor to join their dealership in Fontana, CA. The role focuses on customer service and communication between clients and technicians, with a preference for candidates with Honda experience. **

Salary

$16.50 - ; draw against commission and performance incentives; bi-weekly commission + benefits

Skills & Requirements

Must-have

  • Customer communication and liaison
  • Estimate development and costing
  • Repair order preparation and entry
  • Warranty administration

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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