Entry Service And Administration Associate

AvalonBay Communities, Inc.

San Antonio, Texas, US
Onsite
Exceptional customer service
Address resident concerns
Process applications for leases
The Service & Administration Associate is responsible for handling administrative functions for multiple properties across the AvalonBay portfolio

Job Summary

  • The Service & Administration Associate is responsible for handling administrative functions for multiple properties across the AvalonBay portfolio.
  • Associates must take ownership to personally address and resolve customer concerns in a timely and professional manner.
  • We offer comprehensive benefits including health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, and an employee stock purchase plan.

Matching Summary

The Service & Administration Associate is responsible for handling administrative functions for multiple properties across the AvalonBay portfolio.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Address resident concerns
  • Process applications for leases
  • Handle inbound and outbound calls
  • Utilize Salesforce for interactions
  • Basic Microsoft Office applications

Nice-to-have

  • Positive professional interactions
  • Team environment collaboration
  • Willingness to work flexible schedule
  • Experience in fast paced operations

Key Requirements

  • High school diploma or equivalent (GED)
  • At least one year customer service experience
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter