Ltc Complaint Management Specialist

Genworth (GNW)

Richmond, VA, USA
Base: $58,800 - $110,900; bonus/equity: 7% of base...
Hybrid
Individual complaint management
Critical thinking skills
Ability to work independently
At Genworth, we empower families to navigate the aging journey with confidence

Job Summary

  • At Genworth, we empower families to navigate the aging journey with confidence.
  • You will be responsible for managing complex complaints and providing analytics to Senior Leadership.
  • Genworth offers competitive compensation and comprehensive healthcare coverage.

Matching Summary

At Genworth, we empower families to navigate the aging journey with confidence.

Salary

Base: $58,800 - $110,900; Bonus/Equity: 7% of base compensation; Benefits: Comprehensive Healthcare Coverage

Skills & Requirements

Must-have

  • Individual Complaint Management
  • Critical thinking skills
  • Ability to work independently

Nice-to-have

  • Knowledge of Genworth LTC products
  • Understanding of regulatory requirements
  • Strong communication skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2–3 years in insurance industry
  • Exceptional written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter