Customer Success Account Manager- Maple Grove Mn

HCM Portal (UPS)

Maple Grove, MN, US
Base: $61,620.00pyear to $107,880.00pyear; bonus/e...
Customer satisfaction focus
Strong organizational skills
Data driven mindset
The Signature Customer Success Manager will manage a high volume of smaller customers

Job Summary

  • The Signature Customer Success Manager will manage a high volume of smaller customers.
  • This role focuses on driving customer satisfaction and retention at scale.
  • UPS offers a comprehensive benefits package including medical coverage and a 401(k) retirement program.

Matching Summary

The Signature Customer Success Manager will manage a high volume of smaller customers.

Salary

Base: $61,620.00/year to $107,880.00/year; Bonus/Equity: Not specified; Benefits: Medical/prescription drug coverage, Dental & Vision Benefits, 401(k) retirement program

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • Strong organizational skills
  • Data driven mindset

Nice-to-have

  • Ability to manage multiple engagements
  • Excellent written communication skills

Key Requirements

  • 0-4 years in customer success
  • SMB account management experience
  • Must be a U.S. Citizen or National

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter