Global Digital Operations Manager

Ferring Pharmaceuticals

Portugal
5-8 years digital operations experience
Mandatory pharmaceutical industry experience
Martech platform ownership (cms, dam, email)
This role serves as the operational backbone for Ferring's global omnichannel engagement model, defining standards that enable scalable execution across all markets

Job Summary

  • This role serves as the operational backbone for Ferring's global omnichannel engagement model, defining standards that enable scalable execution across all markets.
  • The incumbent will own core MarTech platforms including web/CMS, email automation, and digital asset management while ensuring strict adherence to privacy and regulatory standards.
  • Ferring offers an inclusive support package called 'Building Families at Ferring' which provides equal and accessible policies for employees starting their family journey.

Matching Summary

This role serves as the operational backbone for Ferring's global omnichannel engagement model, defining standards that enable scalable execution across all markets.

Skills & Requirements

Must-have

  • 5-8 years digital operations experience
  • Mandatory pharmaceutical industry experience
  • MarTech platform ownership (CMS, DAM, Email)
  • Vendor and SLA performance management
  • Regulated workflow and compliance governance

Nice-to-have

  • Experience with Ferring Connect platform
  • Strong stakeholder influence skills
  • Background in scientific or technical disciplines
  • Proven ability to drive operational excellence

Key Requirements

  • Bachelor's degree required
  • 5-8+ years leading digital/MarTech operations
  • Mandatory pharma industry experience
  • Experience managing vendor SLAs and renewals

Work Rights

Not specified

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