Patient Coordinator - Bank

Bupa Cromwell Hospital

London, United Kingdom
Base: £14.87 ph; bonus/equity: not specified; bene...
Customer facing front of house role
Processing payments and insurance
Issuing medical record numbers
This is an important support role in the Outpatient Department at the Cromwell Hospital; you’ll play a key part in delivering exceptional standards of customer service and patient care

Job Summary

  • This is an important support role in the Outpatient Department at the Cromwell Hospital; you’ll play a key part in delivering exceptional standards of customer service and patient care.
  • You’ll help us make health happen by: Work across all reception areas of Outpatients, including Main Reception, and be “the face of the hospital” for patient and visitors arriving in the department.
  • We champion diversity and we understand the importance of our people representing the communities and customers we serve.

Matching Summary

This is an important support role in the Outpatient Department at the Cromwell Hospital; you’ll play a key part in delivering exceptional standards of customer service and patient care.

Salary

Base: £14.87 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer facing Front of House role
  • Processing payments and insurance
  • Issuing medical record numbers
  • High standard face to face customer service
  • Proficiency using MS Office

Nice-to-have

  • Empathise with patients and demonstrate care
  • Natural ability to empathise
  • Inclusive environment
  • Champion diversity

Key Requirements

  • Prior experience in a similar role
  • Previous finance experience
  • AMSPAR or equivalent qualification desirable
  • Strong organisational skills
  • Good communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter