Senior Director Operations, Australia And Singapore

BCD Travel

Sydney, NSW, Australia
On-site
Regional operational excellence
Stakeholder management
Operational transformation
Lead the drive for regional operational excellence while championing innovation across our corporate travel operations

Job Summary

  • Lead the drive for regional operational excellence while championing innovation across our corporate travel operations.
  • Oversee multi-market operations, driving efficiency, digital innovation, and continuous improvement across processes and service delivery.
  • You’ll be offered flexible working hours and work-from-home or remote opportunities.

Matching Summary

Lead the drive for regional operational excellence while championing innovation across our corporate travel operations.

Skills & Requirements

Must-have

  • Regional operational excellence
  • Stakeholder management
  • Operational transformation
  • High-performing teams
  • Corporate travel operations
  • Digital innovation
  • Continuous improvement

Nice-to-have

  • Visionary strategic leader
  • Future-ready teams
  • Exceptional customer satisfaction
  • Good work-life balance
  • Inclusive work environment

Key Requirements

  • 10+ years corporate travel industry experience
  • Leadership roles in contact center or service delivery
  • Experience in operational strategy and transformation
  • Strong commercial acumen
  • Tertiary qualifications in Business Administration preferred

Work Rights

Not specified

Tailored Resume

Cover Letter