Job Summary

• The Epic Application Management Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients.
• Key responsibilities include performing advanced troubleshooting, fulfilling system requests, analyzing workflows, and managing multiple customer assignments.
• The role emphasizes outstanding customer service, contributing to a supportive team culture, and seeking opportunities for growth and mentorship.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor's degree or 8+ years industry experience
• Epic Radiant certification
• 3-5 years EHR implementation/support experience
• Ability to work independently and in a team
• Proficient with Microsoft Office
• Prior ticketing and change management experience

Work Rights