Client Application Support Nk 1

Global Payments Inc.

High school diploma or equivalent
Basic computer skills
Ability to research customer inquiries
The role involves resolving client and merchant technical support issues relating to point of service products including dial-up card swipe terminals

Job Summary

  • The role involves resolving client and merchant technical support issues relating to point of service products including dial-up card swipe terminals.
  • Candidates will utilize various databases to select processing methods and explain solutions to clients to resolve inquiries.
  • The position requires working under close supervision with detailed instructions on all assignments while building base knowledge of payments industry policies.

Matching Summary

The role involves resolving client and merchant technical support issues relating to point of service products including dial-up card swipe terminals.

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Basic computer skills
  • Ability to research customer inquiries

Nice-to-have

  • Previous customer service experience
  • Knowledge of POS products
  • Understanding of compliance guidelines

Key Requirements

  • Minimum High School Diploma or Equivalent
  • Typically no relevant experience required
  • Basic ability to research issues

Work Rights

Not specified

Tailored Resume

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